👩🏻💻 Understand the transaction states during its lifecycle.
A transaction can have several states during its lifecycle. It is represented under status
attributes. Here are the status codes that are used to represent a transaction state:
Code | Description |
---|---|
PENDING | This represents the state where the user has not started the verification process. |
INPROGRESS | The transaction is in progress or the user has made a certain identification. |
SUBMITTED | The transaction or the identification process has been submitted to the system. |
COMPLETE | Transaction completed. The system has finished running the result checks. The interpretation of the result can be seen here. |
EXPIRED | The transaction process has taken too long to complete and has exceeded the transaction time limit. |
CANCELLED | This means that the transaction has been cancelled. Therefore, the user cannot proceed to verify the identity. The user explicitly exited/cancelled the transaction. |
Below is an overview of the transaction lifecycle:
💬 We Are Here to Help!
If you encounter an issue, a bug, or require assistance, please contact our support page here to find the solution. Don't forget to provide any important information on the issue.